Frequently asked questions

Straight answers about how The Rate Reviewers works.

No. I work with the provider you already have. No new account, no new equipment, nothing to download.
Your last 3 months of processing statements. You can upload them on the Send Statements page or email them to review@theratereviewers.com. If we move forward, I’ll also need your merchant ID and a signed authorization letter.
Nothing. The review is free. You only pay if I lower your fees.
I usually send your savings estimate within a few business days of getting your statements. Once you approve, I contact your provider. Changes typically show up on your next one or two statements, depending on your provider.

You sign a short letter of authorization that lets your provider discuss your account with me. It states that no changes can be made without your written approval.
No. You keep taking cards the same way. Only your pricing changes, and only after you approve it.
That’s fine. Since you’re staying with your current provider, you aren’t breaking a contract. I’ll also look at your terms so you know what to watch for.
No. I work for you.
Yes. Send me your lease and I’ll review it and look for a way out or a better option.

A one-time fee equal to one month of your savings, based on your processor’s written offer and your last 3 statements. It’s due when you approve the offer. Every month after that, the savings are all yours.
Then you don’t pay anything.
I can’t promise a specific amount because every account is different. But you’ll see my estimate before anything changes, and you only pay if your fees go down.
I’ll give you a simple checklist of what to watch on your statement so you can spot increases, and you can always call me.
Your statements are used only for your review and deleted when the job is done.

Still have a question?

Email me at review@theratereviewers.com, or send your statements for a free review.